Covetrus® Comms support

Need help fast? Chat directly with our support team to get quick responses to your questions or connect with a specialist - we're here for you 24/7!
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Self-help resources can be found inside Covetrus Comms in the Resource Center.

Click the (?) to find:

  • Training Resources and Product Updates
  • Download the Provider or Desktop Assistant apps
  • Submit Feature Requests.

Contact our support team

Live chat

Have a live online chat with a support team member.

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Request form 

Fill out the support request form and receive an answer back ASAP.

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Remote session

Activate a secure remote session with a support specialist.

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Support hours

Chat

Monday – Friday 8 AM–9 PM EST
5AM–6PM PST

Phone and request forms
Call us at (877) 999-2838 for phone support

Monday – Friday 9 AM–7 PM EST
6AM–4PM PST

Holiday hours

Martin Luther King Day January 19th: OPEN (Chat Only)
Memorial Day May 25th: CLOSED
Independence Day July 3rd: CLOSED
Labor Day September 7th: CLOSED
Thanksgiving November 26th: CLOSED
November 27th: OPEN (Chat Only)
Christmas December 24th: CLOSED
December 25th: CLOSED
New Year January 1st: CLOSED
January 2nd: OPEN (Chat Only)

Contact Support

We’re here to help! Contact our knowledgeable support team to get the assistance you need to keep your practice running smoothly.

 

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