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Caravan Vet Case Study: How one independent veterinarian grew while staying true to her values
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vRxPro is the only complete business solution that actively helps you compete with online retailers. We’re committed to your growth and to bringing you closer than ever to your clients and patients.
NEW! RxAssist automatically brings third-party pharmacy requests into vRxPro®, so you can review, match, and authorize without switching between programs or digging through your inbox — all at no extra cost.
Our integrated platform works with you to make managing your prescriptions and online store easy and efficient.
We own our pharmacy network—so you can be sure all orders are secure from start to finish.
Keep your clients coming back with personalized messaging and home delivery through your practice.
Save time, keep treatment on track, and help your business thrive — practices issuing digital prescriptions through vRxPro generate 2x more revenue.1
Stay connected with personalized outreach, including automated prescription reminders that drive a 50% conversion rate2 and SMS management capabilities that increase engagement.
Save administrative time for your team while delivering a better experience for pet parents with free digital care tools, health records, and more — all in one easy-to-use place.
Customize your online store with your practice’s logo, recommended products, and flexible pricing options to match your individual needs.
Do more in a single click—quickly create, renew, and approve prescriptions right from your homepage when you connect Covetrus Pulse® with vRxPro.
Use Quick Recommendations to send personalized product suggestions during or after patient visits, simplifying client ordering and prescription approval.
Customize your storefront with eight unique pricing tiers to choose from, and personalize your product mix by featuring the brands and categories that fit your practice best.
Make your PIMS work for you with real-time client and patient sync through Pulse—cutting down on manual data entry so your team can focus on quality care.
Keep more patients compliant with 30+ flavors and 7 specialized dose forms—our veterinary-trained pharmacists can help you find the right fit for every need.
Make filling prescriptions a breeze with easy online ordering, convenient shipping, and AutoShip options for flexible repeat deliveries that clients can adjust to best suit their routines.
Enjoy access to a wide range of pharmacy and distribution centers through our secure in-house network, with 97% of orders shipped the next business day.3
Count on fast, friendly help from a dedicated team of specialists that delivers a 97% satisfaction rate—one of the best in the industry.4
Make the most of vRxPro with expert training, strategic guidance, and continued education to keep your team operating confidently and efficiently.
Put our marketing power to work for you. With over 10k unique audience segments5, we help you stay up on trends, connected to clients, and competitive with big-box retailers.
Deliver unmatched care with more PIMS connections than anywhere else—syncing patient records in real time for personalized recommendations and reduced data entry.
vRxPro makes creating and approving scripts a lot easier, reducing processing time. With approval times averaging less than a minute per script, our team handles 15 scripts within 5–10 minutes, aided by the seamless write-back.
Once you have Pulse, vRxPro offers a very low barrier to entry. Any practice can try it at low cost with minimal risk and commitment.
VetSuite is the first practice improvement network built specifically for independent veterinary practices, so you can compete and grow without sacrificing what makes you unique. We’re here to help you boost your loyalty, margins, and productivity—all while staying true to the care and community that set you apart.
Accelerate your business with complete, cloud-based veterinary practice management software focused on animal wellness, staff efficiency, and practice revenue.
Deliver personalized care with pet-friendly compounded medication customized by dosage, strength, form, and flavor.
Reduce time reconciling payments and avoid dual data entry by integrating payment processing into your practice management solution.
Explore these additional resources for insights into industry trends and our prescription management software.
Explore answers to common questions and get started with confidence.
vRxPro gives your practice its own branded online storefront, so clients can order online vet prescriptions, food, and supplies directly from you instead of turning to outside online retailers. You keep the revenue, the relationship, and the clinical oversight, with none of the operational lift.
Yes. vRxPro supports centralized prescription and pharmacy management across multiple clinic locations, as well as group practice reporting, so multi-site groups can run one connected online storefront instead of a separate setup per practice.
vRxPro connects directly with your existing PIMS — including Pulse, Avimark®, and Impromed® — so prescriptions, client records, and orders stay in sync without manual double-entry.
When a prescription is written, it flows straight into vRxPro for the client to purchase online — no need for phone calls, paper scripts, or manual follow-up from your team. Refill reminders and AutoShip keep clients on track between visits and provide your team with visibility into patient compliance.
All of the above! Clients can order prescription medications, compounded formulations, prescription and OTC food, and everyday wellness products — all through your practice’s branded storefront.
Pricing depends on your practice’s size and needs. Request a free demo and we’ll build a quote around your specific setup.
Most practices can launch their storefront in as little as one day, with a streamlined onboarding process and easy AutoShip import from your current system.
Your clients’ existing recurring orders transfer over through our AutoShip import — no need for pet parents to re-enter their orders or restart their subscriptions!
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If you’re a pet parent looking for your vet’s online store or help with your pet’s prescription, visit our Pet Parent Support page.
If you’re already a Covetrus practice, get help with existing products on our Covetrus Support page.
vRxPro makes creating and approving scripts a lot easier, reducing processing time. With approval times averaging less than a minute per script, our team handles 15 scripts within 5 – 10 minutes, aided by the seamless writeback.
Please check your local state laws regarding patient prescribing.
*Currently available for companion animal practices only. ¹ Covetrus internal data ² Covetrus internal data ³ Overall 2025 pharmacy orders including commercial and compounds ⁴ FY 2025 ⁵ Covetrus internal data
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