Optimizing workflows at Oradell Animal Hospital with passion and technology solutions

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Speaker 1: Oradell Animal Hospital is very special. Our mission is clinical excellence and compassionate care and exceptional service.

Speaker 2: Well he might need a dental at some point, but we can talk about that

Speaker 1: Pets are such an important part of our lives, and everyone who works here is here because that’s what we do, that’s what we love, that’s the best way we can imagine to spend our lives. I’ll take a look in Doris record, the electronic medical record system that we use through Covetrus is an essential part of providing excellent care to our patients you have not gotten a refill on his flea and tick preventative Covetrus. Really understands the veterinary industry and what practices like ours need. We see 90,000 pets a year. We have about 65 veterinarians who work for us. A hospital as large as oradal Animal Hospital requires a lot of coordination.

Speaker 2: Covetrus’s role in supporting a practice like Oradell and any other practice for that matter, is really providing back end support so that they can focus their time and energy on providing excellent patient care.

Speaker 3: Sounds really good.

Speaker 1: In the past, our systems did not coordinate and communicate with each other, which meant there were a lot of small details that became difficult to handle. Now, with all of the systems communicating, our practice management system, our pharmacy, our inventory supply, it all communicates and coordinates, and that decreases the workload of the staff tremendously, all right, so we’re gonna get you a refill on that, and in the future, if you need any refills, you can use our online pharmacy. The online pharmacy is something that has helped us tremendously. It helps us control our costs and helps improve our profits, because we can now customize the medication we carry and outsource the medications that we can’t carry.

Speaker 2: Clients love some sort of recommendation directly from their vet.

Speaker 1: Probably the best thing about Covetrus is the incredible people and account managers that we work with.

Speaker 2: I love helping veterinary practices succeed. I view my own success as their success.

Speaker 1: They are always willing to come in and help our staff understand the many ways we can use the platform that benefit the hospital.

Speaker 2: In June, we also saw a huge jump in revenue.

Speaker 1: Things are frequently unpredictable in our business, but the practice management system allows us to keep track on a day to day basis of that unpredictability, and we can make changes quickly in order to maintain the profitability. Without the profit, we can’t take care of our employees and we can’t take care of our patients, right? So Dory had a good checkup. As we grow and as we expand our offerings to clients, we know that Covetrus will be there also growing and helping us in that expansion.

Speaker 2: Call me if there’s any questions, but otherwise take care.

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