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The Covetrus Platform simplifies every touchpoint—from pre-visit to post appointment—to deliver a frictionless, connected experience.
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Discover more than pet wellness plans. Our customizable, cost-effective care plans enhance health outcomes, build client loyalty, and boost practice revenue.
Tailored to each pet, care plans require regular client engagement through routine check-ups and follow-up appointments, building stronger relationships.
Care plans help more pet parents afford the care their pets need by offering monthly payment options .
Your practice should experience revenue growth in your first year from preventive care and ancillary services. As more clients adopt these services, your earnings will grow.
Reduce program workload, empower pet parents, and manage payments with care plans that integrate with Covetrus Pulse®, as well as with the latest versions of Avimark® and Impromed® practice management software.
Our recurring-billing module automatically fixes 35% of rejected payments, and our dedicated call center helps resolve payment issues to get clients back on track.1
Automatically import your client’s care-plan billing status, service availability, and service consumption into the patient’s medical record.
Get dedicated support from a team of care plan experts who can help implement your software and design, price your plans for your local market, and train your staff.
Build several types of personalized plans, including preventive, dental, and chronic illness, with additional options for services such as microchipping, spaying/neutering, and non-core vaccines based on client needs.
Offer comprehensive wellness plans for puppies, kittens, dogs, and cats, including exams, vaccines, and optional services following their treatment protocols.
Provide dental care plans to cover annual cleaning with the option to add extractions at time of need.
Create customized plans for pets with chronic illnesses, including canine Cushing’s and Addison’s diseases, diabetes, thyroid and kidney issues, and more.
Enhance client compliance with your care-plan service recommendations.
Cater to the payment needs of your clients with subscription billing or the option to budget for care while continuing to build a healthy practice through predictable revenue and cashflow.
Adjust the number of payments and plan length to deliver a world of healthy possibilities that accommodate both client and pet needs. Affordable monthly payments enable more pet parents to say “yes” to care you recommend.
Your practice can send clients enrollment links via email SMS or QR Code. Once enrolled, your clients can manage their care plan accounts via a portal where they can see services used and remaining and payment history.
Provide your stakeholders with easy access to data, tools, and insights to help them manage their key area related to care plans—from corporate leadership and regional managers to practice leaders and team members.
We support various fiscal accounting calendars and provide corresponding reporting, automated payment, and settlement for organizations that adhere to Generally Accepted Accounting Principles (GAAP).
We work with your business intelligence team to deliver care-plan program data through a variety of options, including a state-of-the-art API suite, use of S3 Buckets, and Excel/CSV files.
Our certified PCI-compliant data vault securely manages and stores cardholder data and tokenizes credit card numbers for secure payments, helping to enable payment information portability should your merchant processor change.
We work closely with you in key areas of program management, including program rollout, training, care plan accounting, GAAP considerations, technology, and business system integrations at every stage of growth. Our nimble care-plan experts and missed-payment call center are ready to assist you at every turn.
Promote your care plan program to pet parents. We can provide ideas and guidance for implementing your marketing strategies.
With Covetrus veterinary care plans, we can customize the services in each plan, which helps us respond to the unique needs of our clients and patients. The automated reporting saves me at least one hour a week and I no longer worry about reconciling information in our practice management system.
VetSuite is the first—and largest—practice improvement network. And the numbers matter when you’re putting the power of the collective to work. Thousands of practices are unlocking revenue, getting lower costs and defending their futures. VetSuite helps you keep profits up and patients’ tails wagging.
1 Internal VCP data, 2021
Accelerate your business with complete, cloud-based veterinary practice management software focused on animal wellness, staff efficiency, and practice revenue.
Practice management software to optimize in-clinic workflows and gain efficiency.
A complete practice management solution to optimize your business and medical management needs.
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This demo request is for veterinary practices only. If you are a client, please contact your veterinary practice or find a nearby veterinarian using Find my vet.
Call our support team at (877) 999-2838.
With Covetrus® veterinary care plans we can customize the services in each plan, which helps us respond to the unique needs of our clients and patients. The automated reporting saves me at least 1 hour a week and I no longer worry about reconciling information in our practice management system.