Covetrus® GreatPetCare®

Elevate care through enhanced client engagement

Expand your ability to deliver comprehensive care by integrating your Covetrus® software with GreatPetCare®, our easy-to-use customer engagement solution that expands client touchpoints, increases compliance, and builds customer loyalty—all in one place.

Request a demo
Expand your ability to deliver comprehensive care by integrating your Covetrus® software with GreatPetCare®, our easy-to-use customer engagement solution that expands client touchpoints, increases compliance, and builds customer loyalty—all in one place.

How it helps your practice

Increased client loyalty

Increase connection between pet parents and your practice—before, during, and after appointments.

Improved compliance

Make it easy to keep up with appointments and vaccinations, fill prescriptions on time, and more.

Increased revenue

Help boost appointment frequency, make it easy to shop from your online pharmacy, and drive clinic revenue.

Reduced calls

Clients can make appointments online, view histories and invoices, and order the products they need.

GreatPetCare features

Build stronger veterinarian-client relationships by offering modern pet parents easy-to-access online services and resources.
Two GreatPetCare screens on a pet parent’s smartphone: opening screen and pet records screen

Offer convenient appointment scheduling that minimizes wasted client time and extra phone calls, reduces appointment time, and supports decisions about care plans with improved information and education.

Provide information on post-appointment care, answer client questions, and provide access to documentation needed for pet care providers. Clients can also view vaccination histories, health reminders, prescriptions, dosing information, and invoices from previous visits.

The Client Education Library includes vet-approved educational resources and tools, personalized for pets and pet parents, to make compliance, answering questions, and sharing information easy for both veterinarians and clients.

Maximize GreatPetCare integrations for a complete connected care experience.1
GreatPetCare screen with options for pet parents to purchase treatment recommendations online

Seamlessly connect with Covetrus Pulse® to provide clients with vital access to health and medication reminders, vaccine histories, and financial records.

GreatPetCare integration with Covetrus Comms supports robust appointment bookings, deposits on upcoming appointments, and the ability for clients to start an SMS chat with your practice.

Increase revenue by offering pet parents the option to fill approved prescriptions through your GreatPetCare integration to Covetrus vRxPro.

Help clients decide on a care plan that works for their pet by providing personalized, relevant information during an appointment.

Mobile phone displaying GreatPetCare checklist

Connected care from anywhere

Connect pet parents to your practice via a single, easy-to-use interface that provides access to personalized information, educational resources, and tools to support their pet’s care at home—all in one place.

You turn on the integration settings, and then clients create an account to get started with their personalized care experience.

A smiling female vet examines a brown dog while another gently holds its head to keep it calm
Meet Covetrus® VetSuite®

Transforming vet care for tomorrow

VetSuite is the first—and largest—practice improvement network. And the numbers matter when you’re putting the power of the collective to work. Thousands of practices are unlocking revenue, getting lower costs and defending their futures. VetSuite helps you keep profits up and patients’ tails wagging.

Learn More
Man in white shirt using his mobile phone sitting on a couch with a cat sleeping nearby

Sample the Client Education Library

Get a taste of the thoroughly researched, veterinarian-written and reviewed articles and guides in the GreatPetCare Client Education Library. You can send articles directly to clients during or after appointments.
Explore Library

Activate your integrations

Connect with clients by turning on the GreatPetCare settings in your Covetrus Pulse software.

Schedule your demo today!

Request a Demo

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This demo request is for veterinary practices only. If you are a client, please contact your veterinary practice or find a nearby veterinarian using Find My Vet.

Call our support team at (877) 999-2838.

  1. Integrations must be activated in your Covetrus software and specific capabilities are dependent on the Covetrus software you are running. The full experience requires the practice to use Covetrus Pulse, Covetrus vRxPro, and Covetrus Comms.