Software Solutions
Increase practice efficiency, build client loyalty, and drive revenue with veterinary software solutions designed with your practice in mind
Contact Information
To learn more about software services visit software.covetrus.com or contact us:
Practice Management Software Support
(855) 478-7920
- Avimark
- (855) 838-7638
- Standard and Payment Solutions
- M-T | 7AM – 8PM CST
Friday | 7AM – 7PM CST
Saturday | 8AM – 2PM CST - Lab
M-T | 7AM – 6PM CST
Friday | 7AM-7PM CST Online Chat Support
M-T | 7AM – 8PM CST
Friday | 7AM – 7PM CST
Chat Now
- Impromed
(800) 925-7171 - M-T | 7AM – 8PM CST
(ADV+ and DVM until 6PM CST) - Friday | 7AM – 6PM CST
- Saturday | 8AM – 2PM CST
Chat Now
- Pulse
- M-F | 8AM – 5PM CST
Client Communications
- Rapport™
- (855) 980-9099
M-F | 8AM – 5PM CST
Our management solutions help you run an efficient, profitable practice by simplifying your business. They give you peace of mind knowing your practice is operating efficiently, your staff members are happy, and your business is profitable.
Covetrus PulseTM
With its user-friendly design and cloud-based accessibility, Pulse brings all your veterinary software applications into a single, seamless veterinary operating system (vOS). Formerly eVetPractice, Pulse helps staff streamline practice management, reduce administrative work, and save time, allowing teams to focus on what matters most – caring for animals and building client relationships.
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Avimark®
Selected by more than 8,000 clinics, Avimark provides a full range of tools to help veterinarians and teams simplify in-clinic workflows and gain efficiencies. Integrations with prescription management, client communications, and payment processing help staff save time, and advanced search puts the right information at users’ fingertips.
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Impromed®
More than 4,000 practices have chosen Impromed for its enhanced reporting and real-time analytics, mobile applications, inventory optimization, and multiple ways to go paperless. Impromed can be configured to fit the way your practice operates, helping to improve staff efficiency while providing a streamlined, seamless workflow.
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Impromed® Equine
Equine practices face different challenges compared with small animal practices, like inaccurate inventory counts due to multiple storage locations, or complex accounting when billing multiple owners, stables, or trainers. It can be difficult to effectively manage your business when spending a majority of your time in the field. Equine practitioners choose Impromed Equine software for its mobile edition, along with tools such as equine-specific billing, inventory management, and mobile apps that help them better manage their business, even while in the field.
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Rapport™
Rapport helps practices cultivate a loyal network of clients and bring more pet owners through their door. Practices can automate appointment reminders via email, text or phone, send postcard reminders, and allow clients to book appointments online, in real time. Rapport features two-way integration with Pulse, Avimark and Impromed, simplifying administration of client communications.
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Veterinarians want to provide excellent patient care, but they may not realize that business health and patient care are intertwined. A successful practice generates more revenue, affording more specialized equipment, which in turn enables even better patient care. This generates repeat business, increased customer conversions, and strong growth.
SPARKLINE SCORECARD
Track over 40 Key Performance Indicators (KPIs) to monitor processes and activities and boost revenue and profits. Sparkline works with Impromed and Impromed Equine software and displays critical practice information in an easy-to-read dashboard to show you what’s working… and what’s not.
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PAYMENT SOLUTIONS
The average practice processes a significant number of debit/credit card swipes per month, and if those swipes are on a payment system that isn’t integrated with the clinic’s practice management software, the practice can lose substantial hours of productivity time in reconciliation and dual data entry. Covetrus® Payment Processing integrates with Pulse, Avimark, and Impromed, saving practices time and money.
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DATA BACKUP
A fast and affordable way to prevent your business from losing data. This automated service is compatible with our Avimark, Impromed and Impromed Equine solutions and works in the background to store your data remotely and protect against its loss.
Simply load the software, follow straightforward prompts, and select the files to be stored. Your data is compressed, encrypted, and transmitted to a secure vault off-site. Backups are monitored to ensure they are completed successfully. Retrieving data is simple and fast, and available 24/7, 365 days a year.
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DRAGONFLYPACS
An easy-to-use tool for viewing, transferring, and archiving images in your Avimark software. Store any image from any device (x-rays, CT, MRI, ultrasound, endoscopy, digital camera) and any type of document (diagnostic findings, patient histories, faxes) in a DragonflyPACS digital file, immediately available with a single click.
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