Support

From technical issues to product guidance, our customer support team is here to help you every step of the way.

Call us at 877-999-2838 for support.

Over-the-shoulder photo of a woman visiting the GreatPetCare website on her laptop while he dachshund looks up at her.

Are you a pet parent?

We’ve got a dedicated space just for you! Explore the resources and guidance you need to manage your pet’s health.

<span>Discover GreatPetCare®</span>

Software support

Access expert resources, contact information, and personalized help for every Covetrus solution in your practice.
A software program user interface screenshot, displaying a tile grid of icons and the Covetrus Impromed logo in the corner.

Start a remote session

Get hands-on help without leaving your practice. Activate a remote session for a secure, interactive support experience with a Covetrus expert.

Start the process

Additional resources

Covetrus Technology Integration Partner Program

Details about our integrated partner solutions.

Learn more

For pet parents

All-in-one resource for pet care beyond the exam room.

Explore GreatPetCare