Covetrus® Comms support

Vet writing on a laptop in front of a large bright window

Self-help resources can be found inside Covetrus Comms in the Resource Center.

Click the (?) to find:

  • Training Resources and Product Updates
  • Download the Provider or Desktop Assistant apps
  • Submit Feature Requests.

Contact our support team

Live chat

Have a live online chat with a support team member.

Start chat session

Request form 

Fill out the support request form and receive an answer back ASAP.

Fill out form

Remote session

Activate a secure remote session with a support specialist.

Learn more

Support hours

Chat

Monday – Friday Monday – Friday: 8 AM–5 PM CST

Phone and Request Forms
Call us at (877) 999-2838 for phone support

Monday–Thursday 7 AM – 8 PM CST
Friday 7 AM – 7 PM CST
Saturday 8 AM – 2 PM CST
Request forms are answered within 24 hours of submission.

Holiday hours

Martin Luther King Day OPEN
Memorial Day May 27: CLOSED
Independence Day July 4: CLOSED
July 5: CLOSED
Labor Day September 2: CLOSED
Thanksgiving November 28: CLOSED
November 29: OPEN (Chat Only)
Christmas December 24: CLOSED
December 25: CLOSED
New Year January 1: CLOSED

Contact Support

We’re here to help! Contact our knowledgeable support team to get the assistance you need to keep your practice running smoothly.

 

All fields required unless noted as “optional.”