Covetrus® Pulse® support

If you are a vet, log in to your Pulse software.

If you are a pet parent, log in to your vet's website here.
Vet writing on a laptop in front of a large bright window

Self-help resources

Here you’ll find a variety of materials and documents that can help guide you with some of the most common support questions.

  • Year-end materials
  • Webinars

Webinars

Contact our support team

Request form

Fill out the support request form and receive an answer back ASAP.

Submit request

Phone

Please call us at (877) 999-2838 for support.

Support hours

Chat

Live chat is available through your Pulse software.
Monday-Friday 8 AM-7 PM EST
Saturday 9 AM–3 PM EST

Phone

Monday–Friday 9 AM–6 PM EST
Phone support is available after hours for emergencies only.

Holiday hours

Martin Luther King Day OPEN
Memorial Day (May 27) CLOSED
Independence Day (July 4) CLOSED
Labor Day (September 2) CLOSED
Thanksgiving November 28: CLOSED
November 29: OPEN (Chat Only)
Christmas December 24: CLOSED
December 25: CLOSED
New Year January 1: CLOSED

Emails and request forms

Request form: Click here
Emails requests receive responses within one business day.