Covetrus® vRxPro® support

Log in to your vRxPro account.
Vet writing on a laptop in front of a large bright window

Contact our support team

Live Chat

Have a live online chat with a support team member by logging into your vRxPro account.

Start chat session

Request form

Fill out the support request form and receive an answer back ASAP.

Fill out form

Are you a pet parent?

If you are a pet parent that needs support assistance, you can call (877) 999-2838 or send an email to support@covetrus.com and receive an answer back ASAP. Or visit Find My Vet to search for your veterinarian’s practice website.

Remote sessions

Activate a secure remote session with a support specialist.

Learn more

Support hours

Practice support

Monday – Friday 8AM – 7PM CST

Pet parent support

Monday – Friday 8AM – 7PM CST
Saturday 9AM – 2PM CST

Holiday Hours

Martin Luther King Day: OPEN
Memorial Day: CLOSED
Independence Day: July 4: CLOSED 
July 5: CLOSED
Labor Day: September 1: CLOSED
Thanksgiving: November 27: CLOSED 
November 28: OPEN (Chat Only)
Christmas: December 24: CLOSED
December 25: CLOSED
New Year: January 1: CLOSED

Contact Support

We’re here to help! Contact our knowledgeable support team to get the assistance you need to keep your practice running smoothly.

 

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