Covetrus® vRxPro® support

Log in to your vRxPro account.
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Contact our support team

Phone

Please call us at (877) 999-2838 for customer support.

Request form

Fill out the support request form and receive an answer back ASAP.

Fill out form

Are you a pet parent?

If you are a pet parent that needs support assistance, you can call (877) 999-2838 or send an email to support@covetrus.com and receive an answer back ASAP. Or visit Find My Vet to search for your veterinarian’s practice website.

Remote sessions

Activate a secure remote session with a support specialist.

Learn more

Support hours

Practice support

Monday – Friday 8AM – 7PM CST
Saturday 9AM – 2PM CST

Pet parent support

Monday – Friday 8AM – 7PM CST
Saturday 9AM – 2PM CST

Holiday Hours

Martin Luther King Day: OPEN
Memorial Day: CLOSED
Independence Day: July 4: CLOSED 
July 5: CLOSED
Labor Day: September 1: CLOSED
Thanksgiving: November 27: CLOSED 
November 28: OPEN (Chat Only)
Christmas: December 24: CLOSED
December 25: CLOSED
New Year: January 1: CLOSED

Contact Support