Covetrus® Care Plans

Provide personalized pet healthcare in an affordable payment model for pet parents while driving efficiency and profitability for your practice.
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Contact Information

To learn more about Covetrus Care Plans visit software.covetrus.com or contact us.

Practice support

1-800-315-1780
Monday – Friday | 10:30 am – 7:30 pm ET
support@careplans.vet

Submit a support request

Practice and client login

Log in to your Care Plans account

Client support

1-866-219-5420
Monday – Friday | 10:30 am – 7:30 pm ET
service@careplans.vet

Care Plans
Twenty-five percent of pet owners see an unexpected pet care expense of $250 as a financial burden, and nearly half underestimate the lifetime cost of pet care.1 Inflation has increased the cost of pet ownership, and pet parents may postpone appointments, decline services, or reject recommended treatment plans altogether due to fees. At the same time, clinic staff are overstretched and overworked, with an irregular flow of clients and patients, long hours, and too many administrative tasks.

MEET YOUR CLIENTS WHERE THEY ARE
By splitting invoices into predictable monthly payments, Covetrus Care Plans delivers clients affordable options that help more patients receive the care they need. Clients with animals on care plans tend to visit their veterinarian more often and show higher compliance rates for in-plan services, resulting in enhanced loyalty to your practice.2

DESIGNED WITH YOUR STAFF IN MIND
Intelligent automation and integration with Covetrus Pulse™, Avimark®, and Impromed® practice management software can save your team time, and give staff more time to focus on what matters most—caring for animals.

A COMPLETE PET WELLNESS SOLUTION

  • Design a care plan program that is tailored to your medical protocols and is scalable for your clinic’s growth.
  • Offer preventive, dental, and chronic illness plans to meet each pet’s needs.
  • Personalize plans by adding optional services such as microchipping, spay/neuter, and non-core vaccines to generate incremental revenue.
  • Boost productivity with software that automates plan administration and frees up time to see more pets.
  • Save time tracking down missed payments—our software and call center resolve payment issues.

PLANS FOR EVERY PET
Preventive
Offer comprehensive plans for puppies, kittens, dogs, and cats, including exams, vaccines, and optional services.

Dental
Provide an oral care plan to cover cleanings, sedation, and pain medications with the flexibility to add extractions at time of need.

Chronic Illness
Create treatment plans for pets diagnosed with Canine Cushing’s or Addison’s disease, diabetes, allergies, thyroid issues, and more.

ADVANCE YOUR PRACTICE GROWTH STRATEGY

  • Increase treatment compliance up to 94% for services in the plan, improving pet health outcomes.2
  • Enable pet owners to afford the preventive care and treatment for chronic conditions their pets need, while also capturing ancillary services.
  • Grow practice revenue 10% on average in the first year. 2
  • Establish a more predictable cash flow and forecast staffing needs more efficiently.

Covetrus Care Plans is a comprehensive software and consultative solution that can benefit every aspect of your practice so you can deliver care on your terms. To keep your practice thriving, our dedicated team of care plan experts provide support at every level, from plan pricing and implementation to training and marketing.

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1petlifetimeofcare.com – Accessed 04/01/23
2 https://vcp.vet/wp-content/uploads/2022/03/Why-Wellness-2022-03.pdf – Accessed 04/01/23

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