Inside Sales: Difference Makers

Understanding the drive, and commitment, of veterinary inside sales reps to their customers and organizations.

Originally published by VeterinaryAdvantage in August 2020.

Helping veterinary practices keep their doors open amid the COVID-19 pandemic wasn’t just part of the job for the industry’s inside sales reps. According to those whom Veterinary Advantage spoke with, assisting the veterinary practices was a priority because of the bonds they had formed with the individuals at those practices.

“As we have all experienced, the key to getting through this crisis isn’t just about the access to product, or even information,” said Duari Weiss, customer engagement representative, commercial customer engagement team, Covetrus North America. “It is about supporting one another. I feel good that I was able to support customers not only with their product needs but also to be there
for those who were simply having a bad day.”

Those connections are just one of many ways in which inside sales reps are vital to their organization’s sales efforts. In the following interviews, Veterinary Advantage reached out to several members of distributor inside sales teams for their insights on succeeding as an inside sales rep in today’s marketplace, as well as how they are assisting customers amid the pandemic.

Read the full article which features interviews with Covetrus Inside Sales Representatives Sam Lane and Duari Weiss, here: https://vet-advantage.com/vet_advantage/inside-sales-difference-makers/

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