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Each morning when you open your practice doors, there’s one thing on your mind—supporting clients and providing the best care possible for their furry best friends. It’s what you love to do, and why you got into the veterinary profession in the first place!
But we all know that running a practice is not as simple as providing care and then locking up. It can be a delicate and complicated juggling act of managing the business side of your practice—such as scheduling, billing and collections—and focusing on providing an excellent client experience. So what can you and your practice do to alleviate some of this stress for you and your clients? Let’s look into how integrating your practice management software with CareCredit can help simplify the financing experience for you, your practice and your clients.
Treatment can be expensive, which can make it difficult for the client to move forward—with effects like a strained client-provider relationship, lack of follow-through on a full treatment plan or even worse, a blow to the health of the pet.
Offering a financing solution, like the CareCredit pet and healthcare credit card, can help ease these conversations, and because it is easily integrated into Covetrus software, you have a solution at your fingertips. You can easily see if your client already has CareCredit, so when the time comes for the payment conversation, you can either reassure them that they can pay for treatment over time with their card, or invite them to apply, get a quick credit decision, get the treatment they want or need right then and pay over time with flexible payments instead of all at once.*
It’s probably no surprise that according to CareCredit’s 2023 Staff Burnout Survey, one of the major contributors to burnout among healthcare professionals is red tape and stress—specifically “documentation and regulatory issues.”** When people decide to go into healthcare, they do it to provide care and make people’s and pet’s lives better. However, if they are stuck spending excess time on tasks that take them away from caring for clients, they may feel less motivated and feel that their job is not making an impact.
CareCredit features like secure account look-up, automatic posting to the ledger and the ability to view upcoming appointments in your Covetrus software allow you to streamline the tasks you do every day with no additional login. This way, your staff can spend less time at a computer or behind a desk, and more time doing what they love—providing care.
It just takes a few seconds to turn on the CareCredit integration in Covetrus software. Visit here to learn more, or here to request a demo!
*Subject to credit approval. **CareCredit Staff Burnout Study, 2023